With a Microsoft Exchange account, all Outlook items are stored on the Exchange server and synchronized with Outlook at regular intervals. This allows you to access the items from another computer and to retrieve server-based copies of your items if your hard disk is damaged.

• Microsoft Outlook Email Not Working

For IMAP and POP accounts, items other than email messages are stored on your computer, not on the mail server. If you use multiple account types in Outlook, such as Exchange and IMAP, you might see folders labeled 'On My Computer' in the navigation pane. The items in these folders are saved only on your computer and are not synchronized with a mail server.

Nov 13, 2019 Instructions in this article apply to Outlook 2019, Outlook 2016, Outlook 2013, Outlook 2010, and Outlook for Office 365. Set Up an 'All Mail' Folder in Outlook To set up a custom Smart Folder that contains all of your email messages. Select Show all account folders. Select Hide On My Computer folders. How do I change the font size of the folder list and email list? Outlook 2016 for Mac Help. Expand your Office skills Explore training. Get new features first Join Office Insiders. Was this information helpful? Once Outlook finishes adding your Gmail account, you can add another email account or select Done. Tips: If you check the box for Setup Outlook Mobile on my phone, too, you'll be taken to a website where you can enter your mobile phone number and you'll receive a link to download Outlook for iOS or Outlook. Apr 12, 2016  These instructions are intended specifically for setting up a new email account in Microsoft Outlook 2016 for Mac OS X 10.11.3. If you have not already created an email address on your server, visit our New User Tutorial: Creating E-Mail Addresses in cPanel. If you need to configure your email address in Outlook 2016 for Microsoft Windows, see. Jan 29, 2017  Mail Accounts Not Showing in Navigation Pane - Outlook for Mac 2016 When I first open Outlook (Mac 2016), all of the mail accounts and folders show up in the navigation pane. However, when I click Send & Receive, all but one of the accounts disappear from the navigation pane. Nov 13, 2019  Instructions in this article apply to Outlook 2019, Outlook 2016, Outlook 2013, Outlook 2010, and Outlook for Office 365. Set Up an 'All Mail' Folder in Outlook To set up a custom Smart Folder that contains all of your email messages. Outlook 2016 for Mac doesn’t provide any client-side junk mail protection for any kind of an account (Exchange, POP, or IMAP). Instead, it only relies on the mail server to perform all junk mail filtering. Email messages are not scanned client-side by Outlook 2016 for Mac to determine whether they are junk mail.

The “On My Computer” label indicates that the items in that folder are accessible only through the Outlook application, not through the Finder on your computer. Although 'On My Computer' might suggest that you can find these files by searching your computer, the label only signifies that the items in the folder are not on a mail server.

If you don't know what type of account you have

1. On the Tools tab, click Accounts.

2. In the left pane of the Accounts dialog box, click the account. The account type appears with the account description in the right pane. In the following illustration, the account is an IMAP account.

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If you have an IMAP account, messages from that account sync with the IMAP server. In the mail view folder list, you will see a separate Inbox for each IMAP account.

If you have one POP account, messages are downloaded to the On My Computer Inbox. If you have multiple POP accounts, all messages from those accounts are downloaded into the same On My Computer Inbox. Because POP accounts do not allow Outlook to sync with the mail server, messages from all POP accounts go into the On My Computer Inbox. A copy of each message is downloaded into Outlook.

Note: To keep mail separate for different POP accounts, you can create rules in Outlook that automatically route your messages to folders based on the recipient address. Microsoft word recovery folder mac. For more information about rules, see Create a rule in Outlook 2016 for Mac.

If you have only Exchange account in Outlook, the On My Computer folders are hidden by default. This helps simplify the folder structure in the navigation pane. It can also help keep you from accidentally saving an item in a folder that is not synchronized with the Exchange server. However, you can choose to show the On My Computer folders in the navigation pane. You may want to do this, for example, if you want to create a contact group. Showing the On My Computer folders is required to create a contact group because the group does not sync with the Exchange server.

Tip: To show the On My Computer folders in the navigation pane, on the Outlook menu, click Preferences. Under Personal Settings, click General, and then, under Sidebar, clear the Hide On My Computer folders check box.

To find out what type of account you have

1. On the Tools menu, click Accounts.

2. In the left pane of the Accounts dialog box, click the account. The account type appears under the account description. In the following illustration, the account is a POP account.

If you have an IMAP account, messages from that account sync with the IMAP server. In the mail view folder list, you will see a separate Inbox for each IMAP account.

If you have one POP account, messages are downloaded to the On My Computer Inbox. If you have multiple POP accounts, all messages from those accounts are downloaded into the same On My Computer Inbox. Since POP accounts do not allow Outlook to sync with the mail server, messages from all POP accounts go into the On My Computer Inbox. A copy of each message is downloaded into Outlook.

Note: To keep mail separate for different POP accounts, you can create rules in Outlook that automatically route your messages to folders based on the recipient address. For more information about rules, see Create or edit a rule in Outlook for Mac 2011.

If you have only Exchange accounts in Outlook, the On My Computer folders are hidden by default. This helps simplify the folder structure in the navigation pane. It can also help keep you from accidentally saving an item in a folder that is not synchronized with the Exchange server. However, you can choose to show the On My Computer folders in the navigation pane. You may want to do this, for example, if you want to create a contact group. Showing the On My Computer folders is required to create a contact group because the group does not sync with the Exchange server.

To show the On My Computer folders in the navigation pane, on the Outlook menu, click Preferences. Under Personal Settings, click General. Then, under Folder list, clear the Hide On My Computer folders check box.

See also

Microsoft Outlook Email Not Working

What are IMAP and POP? Should link to https://support.office.com/en-US/article/What-are-IMAP-and-POP-ca2c5799-49f9-4079-aefe-ddca85d5b1c9